Shipping costs within the India and overseas are indicated under each listing. Please note that insurance is not included in the estimated shipping cost but can be added at your request and expense.
DELHI NUTRACEUTICALS OR ITS BRANDS ARE NOT RESPONSIBLE FOR ANY ITEMS LOST IN TRANSIT – DOMESTICALLY OR INTERNATIONALLY. Once the package leaves our shop, it is in the hands of the Shipping company and your mail carrier and we have no control over the delivery. Priority and Express shipping is available upon request.
PLEASE MAKE SURE YOUR MAILING ADDRESS IS CORRECT BEFORE PLACING YOUR ORDER and use the tracking number we will provide you with to monitor your package.
We do our best to ship your item as soon as possible after payment clears through the Payment Gateway. We ship via Shiprocket. However, we do offer upgrades to Priority and Next Day shipping by request. Please contact us with any special shipping instructions PRIOR to placing your order!
INTERNATIONAL SHIPPING: We ship internationally via the UPS – First Class International Mail, with a required customs declaration accompanying the package. I cannot accept any responsibility for items being held at customs in your country. If your orders seems to be delayed, please contact me as well as your local customs office for information.
Please note that failing to pick up your package once it clears customs would result in it being sent back to me. If the package arrives back safely and undamaged, I will refund you for the purchase price of the items minus a 20% restocking fee. Shipping charges cannot be refunded as they have been paid to the postal service to deliver the package. If you wish to have the package re-sent to you, new shipping charges will apply.
TRACKING INFORMATION IS NOT AVAILABLE FOR INTERNATIONAL ORDERS WITH FIRST CLASS MAIL. If you would like to purchase a shipping upgrade with tracking, rates start at $28 flat + an additional charges based on package weight. Please don’t hesitate to contact me with any questions, concerns and/or requests.
Refunds and Exchanges:
Due to the nature of the merchandise sold in this shop, refunds and/or exchanges are available on a case by case basis. Please contact me if you have any problem or issue with your purchase and I will do my absolute best to remedy the situation.
Custom made items are not eligible for a return.